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Information

Your order will be processed as soon as possible.  This is an active "brick and mortar" store and our inventory moves rapidly.  Therefore, you may have ordered something that has just been sold.  In the event we are unable to completely fill your order, you will be contacted for further options.  We strive to provide prompt service and if you have any questions about your order, please do not hesitate to let us know.

Store Hours

Tuesday 10:00AM – 7:00 PM

Wednesday – Saturday 10:00 AM – 5:00 PM

The shop is closed Sunday and Monday

Payment Methods

We accept payment by Visa, Mastercard, Discover, check, or Money Order.  Currently, we do not accept payment from Paypal accounts.  Orders paid by check or Money Order will be shipped once they have cleared the bank.

Return Policy

We will do our best to ensure your order is accurate and complete.  However, we are human.  If there is an error on our part, we will correct it.  Books, charts, patterns, kits, fabric, and thread are non-returnable.  Other items must be returned within 15 days, unopened and in a condition suitable for resale.  All returns must have a copy of the invoice attached with name, address, and phone number.

Privacy Policy

Information we receive from you is confidential.  We do not sell email addresses or other information to marketing agencies or others.

Shipping 

We ship orders Priority Mail via the U.S. Postal Service.  Currently, we do not ship outside the United States.  Check back for future updates regarding our shipping policy. 

Shipping and handling rates – U.S.

Fee                  Purchase Price

$6.75            $0.01 - $44.00

$13.75            $44.01 and up

If you would like insurance, the following rates will be applied to your order: 

Fee                 Insurance Coverage

$1.65               $0.01 to $50

$2.05               $50.01 to $100

$2.45               $100.01 to $200

$4.60               $200.01 to $300

$5.50               $300.01 to $400

$6.40               $400.01 to $500

Orders shipped without insurance are the responsibility of the customer in the event of damage or loss during shipment.

Contact information

Pam

3 Stitches

7822 Louetta Rd

Spring, TX 77379

281-320-0133

3stitches@3stitches.com